FAQ

Subscriptions
1. What Lottery games are available by subscription?
2. Can I purchase a subscription through the Internet?
3. Can I play Lotto or Mega Millions by mail?
4. Can I purchase a New York Lottery subscription if I live outside New York?
5. If I purchase a New York Lottery subscription, can I receive credit or a refund for any unused portion of my subscription at any time?
6. Can I purchase several online subscriptions for Mega Millions and Lotto?
7. What is a subscription confirmation?
8. How do I receive a subscription confirmation?
9. Can I change my numbers at any time during my subscription?
10. What happens if I choose the Quick Pick option?
11. How are subscription jackpot prizes paid?
12. How are subscription prizes other than the jackpot paid?
13. How do I collect my winnings from my prize account?
14. Can I manage my subscription through the subscription center even if I did not subscribe through the Internet?
15. Can I play by subscription with a group?
16. What is a "group representative" and what is the group representative's responsibility?
17. Can I give a subscription as a gift?
18. Why are my age and identity verified for this website?
19. Why is the location of my PC verified?
 
1. What Lottery games are available by subscription?

The Lottery currently offers two games by subscription, the Lotto and Mega Millions games. In the future we plan to offer subscriptions for other New York lottery games.

2. Can I purchase a subscription through the Internet?

Yes, click here to subscribe to Lotto or Mega Millions through our website using either a Credit Card or a Checking or Savings Account as your method of payment. The credit cards we accept are MasterCard, Visa and Discover. You can also use our e-check option to pay from your Checking or Savings account.

3. Can I play Lotto or Mega Millions by mail?

Yes, simply download a subscription application, include a check or money order for the appropriate amount for the plan you choose and mail it to the address on the application. Click here to download a Lotto or Mega Millions application.

4. Can I purchase a New York Lottery subscription if I live outside New York?

Yes. To purchase a subscription through the Lottery's subscription center, you must access the subscription center from a computer or other electronic device physically located within New York State at the time of purchase.
To purchase a subscription by mail, you must provide a New York State mailing address.

5. If I purchase a New York Lottery subscription, can I receive credit or a refund for any unused portion of my subscription at any time?

No. The Lottery does not issue refunds or credit for any active subscriptions.

6. Can I purchase several online subscriptions for Mega Millions and Lotto?

Yes. You can purchase multiple subscriptions for the Mega Millions and Lotto games through the Internet or by mail.

7. What is a subscription confirmation?

When a subscription application is approved by the Lottery, the subscriber is sent a confirmation letter or email indicating the effective date (the date the subscription starts) and the expiration date (the last date or drawing for which the subscription will be active.) The confirmation includes the numbers played.
If you apply for a subscription online you should receive a confirmation email the next business day. An application received through the mail may take up to 15 working days to process.
A subscription confirmation is your official receipt for the purchase of your subscription. Do not assume a subscription has been approved until your confirmation has been received.

8. How do I receive a subscription confirmation?

If you purchase a subscription over the Internet, you will receive an email confirmation from subscription-center@mynylottery.org. (Please add subscription-center@mynylottery.org to your email address book to ensure your email confirmation does not go to your SPAM folder.) If you purchase a subscription by mail, you will receive a confirmation by mail.

9. Can I change my numbers at any time during my subscription?

No. Numbers can only be changed at the time of renewal.

10. What happens if I choose the Quick Pick option?

If you choose the Quick Pick option, a random set of numbers will be generated for you when your subscription is processed. This set of numbers will be included in your subscription confirmation (link to subscription confirmation question) and will remain in effect for the duration of your subscription.

11. How are subscription jackpot prizes paid?

If you win a jackpot prize, you will be notified by an official Lottery representative.

12. How are subscription prizes other than the jackpot paid?

The Lottery automatically creates a prize account for all subscribers. All prizes of $600 or less are credited to your prize account. The Lottery automatically sends winners a check for all prizes over $600. The Lottery also sends an email notification of any prize, regardless of the amount, to those players who provide an email address.

13. How do I collect my winnings from my prize account?

You may request a 'cash out' payment from your prize account at any time. The amount of the payment cannot exceed your prize account balance at the time of the request. The payment is made in the form of a check and is mailed to the address you provided in your profile. Any prize account funds identified as "non-refundable" are not available for 'cash out'. Payment requests are limited to a minimum of $50. If your balance is under $50, the entire balance will be paid upon request.
At any time you may use all or some of the available funds in your Prize Account towards a purchase or renewal on this website.

14. Can I manage my subscription through the subscription center even if I did not subscribe through the Internet?

Yes. Click here to sign in to the New York Lottery Subscription Center. You will be asked to provide your name and your subscription number in order to access your account.

15. Can I play by subscription with a group?

Yes. Groups of players can share the cost of a subscription and share prizes when they win. Online groups may have a minimum of two members and a maximum of 25 members. If playing through the Lottery's subscription center each group member must first register and create an online account prior to the subscription purchase. The group representative must access the subscription center from a computer or other electronic device physically located within New York State.

Mail in group applications can have up to 10 members, including the group representative. If purchasing a subscription by mail, the group representative must submit a New York State mailing address.

16. What is a "group representative" and what is the group representative's responsibility?

Each group chooses one of its members to act as the group representative. This member is responsible for completing the group application, providing the name, address and residency information for each group member, and indicating the share of the subscription each member owns. (Group members do not have to own equal shares. For example, two members could own one share each, while a third owns two shares or one member could own two shares while another owns three shares.) The group representative will be sent the group subscription confirmation and renewal notices.

Prizes of $600 or less will be credited to the group representative's player account. It is the responsibility of the group representative to split these prizes among the members of the group or to use the funds to purchase other subscriptions.
Prizes over $600 must be reported to Federal and State tax agencies; therefore, the Lottery mails individual prize checks to each group member using the most current list of members provided by the group representative. It is important for the group representative to review and update the group member information at the time of renewal. Failure to complete this section on the renewal could delay the payment of prizes to group members. The Lottery is not responsible for disputes between or among group members.

17. Can I give a subscription as a gift?

Yes. The New York Lottery offers a gift subscription option.
With a Gift Subscription the purchaser selects the game, the number of drawings, and the numbers to be played for the recipient. Both the purchaser and the recipient must be 18 years of age or older.
A gift subscription may be purchased by someone who can access the Lottery Subscription Center from a computer or other electronic device physically located within New York State. When a gift subscription is purchased from the Lottery Subscription Center, the gift recipient will receive an email confirmation the next business day. The gift purchaser may opt to delay notification to the recipient for up to 90 days. If the recipient does not respond to notifications to register the subscription under their name within 30 days, a reminder will be sent to the recipient.
If the subscription is not activated within the next 7 days the gift will be activated under the purchaser's name.
It is not necessary to provide the gift recipient's social security number if it is not available to the gift purchaser. The gift purchaser should not provide his or her own social security number on the application.
Gift cards are no longer available.

18. Why are my age and identity verified for this website?

The Lottery is required by law to confirm all applicants are age 18 or older. The information you provide helps us confirm your identity and age. Confirmation may not be possible if you have recently moved or recently reached the age of 18, since databases may take up to three months to be updated.

19. Why is the location of my PC verified?

Federal law prohibits the sale of lottery tickets, including subscriptions, across state borders. Prior to any online subscription purchase, the computer IP address is checked to ensure that the purchaser is using a computer physically located within the state of New York. Please be aware that some internet companies serving New York also serve other jurisdictions and some of the IP addresses used are recognized as residing outside New York. This could lead to purchases being rejected until IP databases are corrected. Currently, the use of mobile internet providers, dial up connections and proxy servers are automatically blocked because the user's location cannot be confirmed.

 


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