1. |
What Lottery games are available by subscription? |
The Lottery currently offers three games by subscription, Lotto,
Mega Millions and Cash 4 Life. In the future we plan to offer
subscriptions for other New York Lottery games.
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2. |
Can I purchase a subscription through the Internet? |
Yes, click here to subscribe to Lotto,
Mega Millions, and Cash 4 Life through our website using either a
Credit Card or a Checking/Savings account as your method of payment.
We accept MasterCard, Visa, and Discover and e-check payment.
Please note that the Lottery does not charge any fees for using a
credit card and processes the transaction as a purchase. However,
some credit card companies assess fees or treat a lottery purchase as
a cash advance. Subscribers should check with their credit card
company or refer to their credit card agreement.
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3. |
Can I play Lotto, Mega Millions, and Cash 4 Life by mail? |
No. Mail-in subscriptions are no longer accepted by the NYS Lottery.
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4. |
Can I purchase a New York Lottery subscription if I live outside New York? |
To purchase a New York Lottery subscription, the purchaser must be located in New York State at the time of the purchase.
Mobile devices may be used to purchase a subscription when using Wi-Fi within New York.
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5. |
If I purchase a New York Lottery subscription, can I receive
credit or a refund for any unused portion of my subscription at any
time? |
No. The Lottery does not issue refunds or credit for any active subscriptions.
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6. |
Can I purchase several online subscriptions for Mega Millions, Lotto, and Cash 4 Life? |
Yes. You can purchase multiple subscriptions for Mega Millions,
Lotto and Cash 4 Life through the internet.
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7. |
What is a subscription confirmation? |
When a subscription application is approved by the Lottery,
the subscriber is sent a confirmation e-mail within 24 hours indicating the effective date
(the date the subscription starts) and the expiration date (the last date or drawing for which the
subscription will be active.) The confirmation includes the numbers played.
A subscription confirmation is your official receipt for the purchase of your subscription.
Please do not assume a subscription has been approved until your confirmation has been received.
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8. |
How do I receive a subscription confirmation? |
You will receive an email confirmation from subscription-center@mynylottery.org.
(Please add subscription-center@mynylottery.org to your email address book to ensure your
email confirmation does not go to your SPAM folder.)
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9. |
Can I change my numbers at any time during my subscription? |
No. Numbers can only be changed at the time of renewal.
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10. |
What happens if I choose the Quick Pick option? |
If you choose the Quick Pick option, a random set of numbers will
be generated for you when your subscription is processed. This set
of numbers will be included in your subscription confirmation (link
to subscription confirmation question) and will remain in effect for
the duration of your subscription.
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11. |
How are subscription jackpot prizes paid? |
If you win a jackpot prize, you will be notified by an official Lottery representative.
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12. |
How are subscription prizes other than the jackpot paid? |
The Lottery automatically creates a prize account for all
subscribers. All prizes of $600 or less are credited to your prize
account. The Lottery automatically sends winners a check for all
prizes over $600. The Lottery also sends an email notification of
any prize, regardless of the amount, to those players who provide an
email address.
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13. |
How do I collect my winnings from my prize account? |
You may request a 'cash out' payment from your prize account at any time.
The amount of the payment cannot exceed your prize account balance at the time
of the request. The payment is made in the form of a check and is mailed to
the address you provided in your profile. Any prize account funds identified
as "non-refundable" are not available for 'cash out'. Payment requests are
limited to a minimum of $50. If your balance is under $50, the entire balance
will be paid upon request. At any time you may use all or some of the available funds in your Prize
Account towards a purchase or renewal on this website.
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14. |
Can I manage my subscription through the subscription center even if I did not subscribe through the Internet? |
Yes. Click here to sign in to the New York Lottery Subscription
Center. You will be asked to provide your name and your subscription
number in order to access your account.
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15. |
Can I create a group subscription through the New York Lottery Subscription Center? |
No. The Lottery does not allow the creation of group subscriptions through the New York Lottery Subscription Center.
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16. |
Can I give a subscription as a gift? |
Yes, New York Lottery offers a gift subscription. The purchaser selects the game, number of draws and numbers for the gift recipient.
The purchaser and gift recipient must both be 18 years or older and located within New York State.
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17. |
What happens when I purchase a gift subscription? |
Once a gift subscription is purchased, the gift recipient will receive an email confirmation the following business day.
The gift purchaser can choose to delay notification for a chosen period of time, which may be up to 90 days.
If the recipient does not respond to the email notification to register the subscription in the gift recipient's name within 30 days,
a reminder email will be sent to the gift recipient.
If registration fails to occur within 7 days after the reminder email is sent,
the gift instead will be activated in the purchaser's name and not the gift recipient's name.
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18. |
Why are my age and identity verified for this website? |
The Lottery is required by law to confirm all applicants are age 18 or older. The information you provide
helps us confirm your identity and age. Confirmation may not be possible if you have recently moved or recently
reached the age of 18, since databases may take up to three months to be updated.
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19. |
Why is my location verified? |
Federal law prohibits the sale of lottery across state borders. Before a subscription is purchased online, the purchaser's location is verified to
ensure the purchaser is located within New York State.
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20. |
I'm in New York and my subscription purchase attempt was rejected, why? |
The Lottery's verification process may recognize a prospective purchaser's location as being outside of New York, which leads to purchase rejection.
Contact your internet provider for additional information.
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